Thank you for booking with ShuttleBee!
If this is your first time booking with us, please review and sign our contract. We'll need this on file before your first pickup.
After your third ShuttleBee ride, you'll be assessed a $99 annual fee to use our service. This defrays the cost of certifications, training and monitoring for our Shuttlers.
This Annual Fee is covered for families who join us for Group Travel.
Booking requests will be confirmed based on availability. We'll send you detailed instructions on our pickup procedures, an invitation to our GPS tool. If you booked a specific driver, then they will manage your pickup unless we notify you and receive your consent.
Please remember that for your safety and for liability purposes, Shuttlers cannot be booked outside the ShuttleBee booking tool. Thank you for understanding!
During our trial period, single pickups are $1/minute, with a $15 minimum. You'll be charged $15 to book your pickup, and we'll send you a payment form to complete payment for the remainder. Heading to daycare in snowy weather? One adult can ride for free.
Finally, I'm afraid we cannot process refunds for cancelled rides at this time, but they can be transferred. This is intended to keep our costs low, so thanks for understanding!
Very Truly Yours,
Victoria, Patty and Kristina @ ShuttleBee