We look to parents and organizations to support our position on coaching as a model.
We get behind the idea outlined in "Blink" by Malcolm Gladwell that it takes 10,000 hours to master, well, anything. We know that Shuttlers may not yet be masters at their career, but are students, parents, artists and entrepreneurs themselves -- working to build their future.
Which is why we invest in them.
So far, we've seen that Shuttlers get lost, get a late start, go to the wrong start location. Forget that they have a different start time. Forget to turn on GPS monitoring. Forget boosters, first aid kits, drop off location sheets. Become triggered emotionally, even.
And you know what? So have I.
Our enrolled families give us permission to coach. This means that your child's route may become impacted, delayed, sometimes inconsistent. And that decision to continue coaching is a collective choice.
Safety and driving excellence is our first priority, and we know that a failure in these areas may note be coach-able. But regarding non-safety issues -- Shuttlers invest in themselves and our families. And we will continue to be coaches and to invest in our Shuttlers.
Our goal is that shuttlers will leave this role to start their own transportation companies as coaches themselves, or they'll move on to accept more lucrative roles. And hopefully we've helped to place them.
Our approach provides an environment of learning and stability. For the people who take care of your people, it's the right thing to do.